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Bullying in the Workplace:
Psycho Terrorism

It isn’t only school kids that find themselves the target of a bully. Big kids do too. The schoolyard bully grows up and becomes the workplace bully. And because of years of practice the bully becomes more devious, more destructive, more poisonous.  Workplace bullying can manifest itself in many forms. But whatever form it takes, the cost of bullying, both in financial terms and in terms of quality of life, are enormous.

Bullying in the Workplace – Effect on the Business

In a recent bulletin published by Alberta Human Resources and Employment (VAH001 – Violence and Harassment, Revised November, 2006) stated, “workplace violence and harassment is recognized as a serious threat to an employer’s success. Bullying costs a department, company or organization:

  • time lost from work
  • poor productivity
  • unhappy employees
  • a tense, fearful work environment
  • increased medical claims
  • severance packages
  • recruitment and training costs
  • retaliation factors, ranging from minor internal company sabotage to murder

If that hasn’t caught your attention yet, consider the following two lawsuits.  This past year (2008) a female police officer, Nancy Sulz, sued the RCMP for workplace harassment and was awarded $950,000 by the B.C. Supreme Court.   Also in 2008, Madam Justice Catherine Aitken of the Ontario Superior Court found “the company” (Bell Mobility) had failed to live up to the obligation that the employer treat employees with civility and respect. She said Bell had violated its duty to take reasonable steps to ensure its employee would not be subject to further physical or verbal abuse or intimidation by her manager...because the work environment was so hostile, the employee was awarded in excess of $500,000. Do these court cases serve notice to businesses, governments and corporations that bullying can no longer be ignored?

AREAS OF PRACTICE

Customized Training & Development

Individualized Pandemic Planning,
Plan Audits and Consultation

Management Coaching

Programs improving team dynamics

Organizational Planning & Development

NEW Bullying in the Workplace Program

Personal Counseling,
Individuals & Couples

Workshops

Bullying in the Workplace

Agenda – Part One

Agenda – Part Two: What To Do

1)Introduction
2)What is Workplace Bullying?
3)What is Not Workplace Bullying?
4)Who are the Bullies? Who do they
Bully? And Why?
5)Types of Bullying Behavior
6)Effects of Workplace Bullying
* Victim (Target)
* Corporation
* Bully
7)Stand-by Shooting – the Bystander
8)If You Are a Victim/Target
9)Courage and Damage Control
10)On-line Survey
11)Follow-up

1)Brief Review of Part One
2)Taking Control: Twenty Action
Plans for the Victim/Target
3)Verbal Skills: Theory and Practice –
“Dealing With Difficult People”
(When Homicide is not an Option)
4)What Can (Must) Employers Do? 
Due Diligence and Management
Action Plans
5)“Stand-by Shootings” Obligations
of the Observer
6)Mobbing
7)Action Planning

Bullying in the Workplace – Effect on the Employee

The emotional strain on the victim/target can be devastating. This in turn affects mental health, physical health, professional and personal relationships and  productivity.

Protect yourself and your employees.  This workshop/seminar is designed for managers and senior staff on bullying in the workplace and the potential costs and liabilities if the bullying remains unchecked. Part two examines what needs to be done if bullying is a current problem – how to return to an enjoyable,  productive workplace.

A CLIENT EXPERIENCE

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